How is TuneSat’s technology unique?

TuneSat is the leading independent audio monitoring service. Our technology offers the forensic ability to detect your music within seconds, capturing full duration even in the most extreme “dirty audio” environments such as voice-overs, sound effects, or crowd noise.

How much music has to play before it can be identified?

TuneSat reports detections as short as three seconds.

If my music is edited, can you still detect it?

Yes, TuneSat can detect your music or audio regardless of what part of the track is being played or if the file has been edited. TuneSat can detect a complete performance from beginning-to-end just as well as a clip lifted from the middle of a track.

Are there any changes to the original audio that would cause TuneSat to miss detections, such as compression, EQ, reverb or other effects?

Typically, these changes would not affect the detection unless taken to a radical extreme.

What if I re-title my tracks?

TuneSat creates fingerprints using the master recordings of your tracks, regardless of how the tracks might be titled. TuneSat data does not differentiate between the same recordings with different titles.

I’ve heard of watermarking. Is fingerprinting the same as watermarking?

No. Audio watermarking is the process of embedding new information (a watermark) into an audio file so that it can be identified, much like a tattoo. Audio watermarking requires a file to be put into circulation only after it has been watermarked. Existing files already being broadcast would not be detected using watermarking technology.

Audio fingerprinting, on the other hand, is a passive technology, which means it does not embed anything into the audio file, nor interfere with the broadcast. Much like a fingerprint scanner, TuneSat’s proprietary technology analyzes the unique characteristics of each music file and compares it to other content such as broadcast TV and multimedia files from the Internet for the purpose of detecting a match.

What audio file formats are required for TuneSat’s fingerprinting process?

Our service can fingerprint virtually any audio file provided. However, it is always best to provide the highest quality audio such as .AIFF, .WAV, or high quality .MP3.

Can I use TuneSat’s online portal via any web browser?

In order to achieve the optimal experience using TuneSat’s interface, we encourage clients to use an up-to-date version of the Safari, Firefox, Internet Explorer, or Chrome web browsers. Additionally, ensuring that the most up-to-date Flash software is running on a current generation operating system such as Windows 7 or Mac OS X will guarantee the best user experience.

How can TuneSat help my business?

TuneSat subscribers benefit from our comprehensive data in three main ways:

• Maximize Royalties: Recover lost income from non-reported performances.
• Copyright Infringement: Provides the proof you need for unauthorized use.
• Business Intelligence: Access to key analytics.

How does TuneSat help maximize my royalties?

There are several ways you can use TuneSat data to help maximize your royalties:

• Send TuneSat reports to the broadcasters and production companies that use your music helping ensure accurate and timely royalty payments.
• Review courtesy copies of cue sheets against TuneSat data prior to royalty distributions from your PRO.

• Automated exception reports: TuneSat provides its subscribers with a powerful application that compares digital **PRO royalty statements with their TuneSat data for the corresponding performance period. This automated comparison creates an exception report, which shows all detected performances that were not included in the PRO royalty statement.

  While each of the performing rights organizations have different processes for claiming unpaid royalties, TuneSat delivers all of the required data for all of them. With TuneSat reports in hand, you can contact your PRO and work with them to get paid what you’re due.

  **For more information on the PRO statements for which automated exception reports are available, please contact us.

How does TuneSat help fight copyright infringement?

Most TuneSat clients immediately discover infringements using TuneSat’s powerful monitoring tools.

Subscribers compare their TuneSat data to licenses that they have issued helping them to identify copyright infringement. TuneSat provides a recording of each detection, giving subscribers irrefutable proof to resolve instances of copyright infringement – putting the money back in their pockets.

Contact us if you’d like to learn how we can help you pursue your copyright infringement claim.

How does TuneSat increase business intelligence?

Knowledge is power. By reviewing and analyzing TuneSat’s data, subscribers can learn about key ways their businesses function, and find areas for improvement, such as:

• Gauge revenue patterns or assist in future business decisions.
• Check how much a broadcaster uses your catalog.
• Learn what aspects of your catalogs are being used the most (useful for labels and publishers to make strategic choices with future acquisitions).
• Monitor how new releases are being promoted.
• Determine what composers/artists have the highest usage rates.
• Track airings of commercials.

How do I compare TuneSat data to royalty statements (exception reports)?

We provide an automated application that compares TuneSat detections with PRO statements, as described above, for the corresponding period, which creates a report detailing unpaid performances.

While each of the performing rights organizations have different processes for claiming unpaid royalties, TuneSat provides all the data you need to submit these claims. With these reports in hand, you can contact your PRO and work with them to get paid what you’re due.

For more questions about exception reports, contact us.

How is TuneSat’s service different from cue sheet reporting?

A music cue sheet, created by a licensed broadcaster or production company, is a document that reports the music used within a production. The broadcaster or production company then submits this document to the PROs, which in turn distribute royalties accordingly to their members.

TuneSat’s service can be used to verify the accuracy of your writer/publisher royalty distributions by comparing your TuneSat detections to the quarterly royalty distribution statements issued by your PRO.
Learn More in Exception Reports.

For more questions about exception reports, contact us.

We’re a broadcaster. Do you offer automated cue sheet reporting services?

Yes, we do. Please see information on our Enterprise services below.

What is TuneSat’s TV monitoring service?

TuneSat offers a subscription service that offers near real time performance data from hundreds of TV channels globally to all rights holders. Subscribers are provided with valuable information that is used to maximize royalty payments, fight copyright infringement and gain unrivaled business intelligence.

How does TuneSat’s TV monitoring service work?

• TuneSat’s subscribers submit high-quality recordings of their music.
• TuneSat then fingerprints these recordings. Think of fingerprinting as taking a digital snapshot, or deciphering and recording the unique DNA of the file.
• These fingerprinted recordings are then compared to complete live broadcasts from the top national network and cable broadcasters around the globe all of which TuneSat monitors in real time 24/7.For more information, see TuneSat’s Channels page.
• When a match is found between TuneSat’s fingerprint database and a TV broadcast, TuneSat records in-context audio of that broadcast for proof of performance and verification purposes.
• Clients can sign into TuneSat’s secure subscriber portal anytime through a web browser on a Mac or PC to view detections of their fingerprinted music, or export music usage reports.

Can TuneSat’s TV monitoring service provide historical detection data?

Yes. TuneSat’s TV monitoring service can identify performances on certain stations starting in January 2010 for the US; starting in January 2010 for UK, France, Germany, and Italy, and starting in October 2011 for the Netherlands, Spain, Denmark, Sweden, Norway, Finland, Austria, and Switzerland.

Retroactive data costs the same as your normal monthly fee, plus a 20% reprocessing fee, for each month you’d like to go back in time.For more information, please contact us directly.

Is it possible to differentiate between shows, commercials, promos, etc.?

Yes, our “grouping and tagging” feature offers the ability for subscribers to tag detections by performance usage type (i.e., commercials, promos, shows, trailers, etc.). In addition, TuneSat automatically groups identical performances together. This is a useful feature for subscribers who need to track commercials, promos, trailers, or any type of performance that occurs more than once.

What countries and channels are included in TuneSat’s TV monitoring service?

We monitor hundreds of television broadcasts around the globe. Subscription service for these countries can be bundled together or purchased a la carte, depending on your needs.

See what channels we monitor.

See our TV monitoring rates.

Does it matter how many songs I want to monitor in TuneSat’s TV service?

No. TuneSat works for all rights holders. Our smallest TV monitoring plan is for 10 tracks and under. For quotes above 10,000 song titles, contact us.

What information is provided in a TuneSat TV account?

Detection data can be viewed through our secure online subscriber portal, or exported in a *Microsoft Excel-friendly .TXT or .CSV file.

TuneSat data includes:

• Channel
• Country
• Show/Episode (Subject to availability)
• Date/Time
• Duration of Performance
• Link to the downloadable audio recording of the entire captured detection
• Song Title, Album, Artist, Composer, Publisher, PRO, and other metadata as provided by client
• Custom tagging
• Automated grouping of identical performances

How long does it take to set up a TV monitoring account?

Signing up for a TuneSat TV account is easy. New subscribers with 10,000 tracks or under can sign up online within minutes. After registration is complete, subscribers can upload their music via FTP and fingerprint music through their TuneSat account. Files will be active in the account in as few as 24 hours.Find out more about here.

Accounts with more than 10,000 tracks generally take 7–10 days to set up. New subscribers with 10,000+ tracks should contact TuneSat directly regarding account setup.

How much does the TuneSat TV service cost?

TuneSat subscriptions are available for as little as $10 per month for 10 tracks. For detailed monthly pricing information, please see our rates.

How do you charge for TuneSat’s TV monitoring service?

TuneSat’s TV monitoring service operates on a yearly contract. Charges include a one-time setup fee and a recurring monthly fee. Fees are based on type of music (production or popular), countries monitored, and number of tracks.

Setup Fee
TuneSat charges a one-time setup fee to create your account and fingerprint your audio files.

Monthly Fee
This fee gives you access to your detection data during the term of the agreement.

What methods of payment does TuneSat accept?
TuneSat accepts major credit cards.

What is TuneSat’s Web monitoring service?

TuneSat’s Web monitoring service provides a complete solution to efficiently monitor and monetize your content on the Internet. This revolutionary system continually scans millions of websites around the world to find your music. Results are immediately posted to TuneSat’s secure online interface, along with contact information for the sites where music is found. This valuable information can be used to turn your music into your money.

How does the Web monitoring service work?

• Our subscribers provide us with high-quality recordings of their music.
• We then fingerprint these recordings. Think of fingerprinting as taking a digital snapshot, or deciphering and recording the unique “DNA” of the file.
• These fingerprinted recordings are then compared to multimedia files contained within millions of websites worldwide.
• When a match is found, the URLs where the content was identified are posted to the corresponding TuneSat account(s).
• Subscribers can sign into a secure online portal anytime through a web browser on a Mac or PC to view Internet detections of their fingerprinted music.

What countries are monitored by TuneSat’s Web monitoring service?

We monitor millions of websites worldwide, and are adding more everyday. We currently monitor domains registered in the following countries: US, UK, Germany, France, Italy, Spain, The Netherlands, Austria, Switzerland,
Norway, Sweden, Denmark, Finland, Canada, Australia, Japan,South Korea, Ireland, Poland, Belgium, Czech Republic, Turkey, and Mexico.

Does it matter how many songs I want to monitor in the Web monitoring service?

No. TuneSat works for all rights holders regardless of how many titles you want to track. Our smallest package for Internet monitoring is 10 tracks and under.

How long does it take to set up a TuneSat Web monitoring account?

Signing up for a TuneSat Web monitoring account is easy. New subscribers with 10,000 tracks or under can sign up online within minutes. After registration is complete, subscribers can upload their music via FTP and fingerprint music through their TuneSat account. Files will be active in the account in as few as 24 hours. Find out more here.

Accounts with more than 10,000 tracks generally take 7–10 days to set up. New subscribers with 10,000+ tracks should contact TuneSat directly regarding account setup.

How much does the Web monitoring service cost?

For detailed monthly pricing information, please see our rates.

How do you charge for TuneSat’s Web monitoring service?

TuneSat’s Web monitoring service operates on a yearly contract. Charges include a one–time setup fee and a recurring monthly fee. Fees are based on the type of music (production or popular) and number of tracks you wish to monitor.

• Setup Fee
  This is a one-time fee we charge when you submit music to be fingerprinted.
• Monthly Fee
  This fee gives you access to your detection data during the term of the agreement.

I found an unlicensed use of my music. Is it difficult to prove copyright infringement?

Dealing with copyright infringement can be a complicated and expensive ordeal, requiring precise proof of infringement and substantial legal and financial resources. TuneSat has created an administrative and collection division to streamline the process for you.

Do you collect and administer for any infringement?

Our administration and collection division can assist you with evaluating infringements and, when applicable, can collect funds on behalf of subscribers. TuneSat examines infringements on a case-by-case basis and determines which infringements with which to assist.

I’m not a TuneSat subscriber. Can I use your administrative service?

No, this service is for current TuneSat subscribers only. Come join us.

Does TuneSat handle administration and collection of performance royalties?

TuneSat does not recover performance royalties, only potential copyright infringements. Subscribers can use TuneSat exception reports to recover performance royalties by submitting to their PROs via their claims process.

How much does TuneSat’s administrative service cost?

TuneSat’s administrative service operates on a contingency basis. We don’t get paid unless you do.

Is litigation included in the cost?

This service does not include litigation. If an infringement needs to be resolved with litigation, TuneSat will work with you to evaluate courses of action.

Is TuneSat’s administration and collection service worldwide?

Infringement is rampant worldwide – and TuneSat’s admin service is worldwide, too. Our administration team is highly knowledgeable in copyright law in all of the countries we monitor, and assists clients the world over.

If you are a TuneSat subscriber with an infringement to review, please contact us directly.

This service sounds invaluable. How do I subscribe?

Sign up for our TV and/or Web monitoring services by clicking the "Sign Up" button on TuneSat’s website.

Clients with more than 10,000 tracks should contact us directly.

What if I want to fingerprint more tracks than in my original plan?

Upgrading your account is easy. You can upgrade by clicking “Plan” in the “My Account” tab after logging into the portal. There are options to upgrade the number of allowed tracks as well as ability to add more countries.

What happens if I try to fingerprint more tracks than my account allows?

How do I input identifying information about my music (metadata) into my TuneSat account?

Metadata such as song title, album, artist can be added to your account via bulk importing or by individual editing.

Bulk:
We provide a *Microsoft Excel template that subscribers can use to populate with their metadata. This file can then be imported by clicking on the “upload metadata” button located in the “Fingerprints” tab of the TuneSat portal.

Individual editing:
Metadata can be added or edited by clicking on a file name in the “Fingerprints” tab. Please note – anytime you add or change metadata, it will be updated for all detections in your account, so the new information will be seamlessly integrated with any past detection data.

Is metadata important to TuneSat data reports?

Having accurate metadata in your account is a very important tool for your business intelligence needs. It is a must to generate the exception reports.

I’m afraid this setup process will be time consuming. How can I get started faster?

Good question. TuneSat’s process depends on the sonic fingerprint – so we only need your music files to start. If you wish to begin by uploading tracks only, and wait to add your metadata until you're done updating your information, you are welcome to do so. Of course, our reports will be most useful when you fill in all metadata and publishing information, but you can start tracking audio immediately, and add metadata at your leisure. Easy signup, more data, and more money soon for you.

I’m going to import my metadata, but I’m sure I’ll need to edit. Can I make changes?

Yes, you can. Metadata can always be easily updated through our bulk uploading tool. Additionally, you can manually create or edit metadata by clicking on the pencil icon in your TuneSat account allowing easy editing, one track at a time.

Can I use TuneSat’s technology to automate music reporting?

Yes. If you’re interested in automated cue sheet reporting or licensing TuneSat’s technology for enterprise use, please contact us.

Have a question we haven’t answered? Please feel free to contact us directly.

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